Improving Library Processes
Our objective with any customer is to help improve the quality of their library service provision through modifications to existing working processes and technologies, or the introduction of new ones. We appreciate that a high number of academic professions and organisations are now expected to achieve more with increasingly restricted budgets and resources which, in turn, can mean higher workloads and less time.
We use technology to ease this burden, not to increase it: getting this the wrong way round is easy; getting it right takes understanding, knowledge and experience.
FREE UP TIME & IMPROVE DECISIONS
IMPROVE ACCESSIBILITY OF RESOURCES
IMPROVE AVAILABILITY OF RESOURCES
ENABLE NEW PROCESSES
Achieving more with less
Trying to achieve more with fewer resources will generally impact on the end user and increase expectations on, and stress levels of the staff.
As a librarian do you spend as much time as you would like interacting and supporting your users? If you are in charge of a collection (books, laptops, etc.), how much time is spent trying to monitor and control them?
A system which is designed specifically around your individual requirements, improving on existing processes and problems, will relieve the pressure on labour intensive tasks, free up time and reduce stress levels.
Our solutions are used to improve the accessibility and availability of resources by providing greater control and management of the library collection, whatever it may contain; providing you with the information to help make decisions to ensure you provide your users with the very best resources available. This involves data capture, data analysis and review and reporting – all part of the comprehensive, tailor-made service we offer.
The review process is ongoing, firstly to ensure objectives are being met and secondly, to see where new processes could be introduced. We utilise technology and the information it provides us to its fullest to maximise your time and provide the very best service to your users.