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Installation and Maintenance

In addition to the range of library management products we have on offer, we also provide expert installation and maintenance services.

Our technical team are highly skilled and have a wealth of experience in the installation and maintenance of all our bespoke library management solutions.

Library software installation

Not only can PSP deliver the ideal solution to your individual situation, we also ensure that your solution is installed correctly and carries on working efficiently for you in the future. Our aftercare services consist of tailored support contracts that are built around you. We want you to have peace of mind when you invest in any of our reliable solutions and with our service plans, you can have just that.

PSP Maintenance Contracts & Service Support

Advanced Tech Support

Whenever you are looking for help and support with your library management solutions, you will always receive advanced technical support over the phone as well as in person, if required.

Any Issues Tackled Directly

Just like finding the best system for you, we make sure to find the best resolution to any issues that may arise, whether that be in the form of remote diagnosis or a site visit.

Optimised Aftercare Solutions

Along with our tailored service, we offer testing optimisation with installation and tailored support whenever you need it with our customised maintenance packages.

Staff Refresher Training

We offer staff refresher training as and when it is needed, ensuring your team remain confident and achieve the best results with the technology.

A Skilled Team to Look After Your Library

At PSP, we believe that regular servicing and optimisation is an important factor in the continual effectiveness and longevity of our solutions. With this in mind, we have devised a range of service plans to provide our customers with the best levels of support.

Your peace of mind is our priority and with our team of highly skilled engineers with a wealth of experience providing the best first-line support to our customers, we can achieve this. We aim to ensure quick fault diagnosis and rectification are always achieved in the most effective and efficient manner, and always within the designated response times of our service plans.

Ready to move into a new age of library?

Having a PSP maintenance contract means you can rest assured your equipment is being looked after by the people who know it best and your stock is always protected. Get in touch with us today to find out more information on how we can help you.