Home / Case Studies /Farlingaye High School Library – Concord Infiniti Case Study

Farlingaye High School Library – Concord Infiniti Case Study

Why Farlingaye Switched to Infiniti Library Management System

Sarah Mason, the Learning Resource Manager at Farlingaye High School in Woodbridge, Suffolk, made the decision to switch from a well-known library management system to Infiniti as she’d become increasingly frustrated with the level of support provided and the lack of resolution to the issues she encountered with that product.

Sarah Mason, Learning Resources Manager, Farlingaye High School discusses Infiniti LMS

Sarah has now been using the Infiniti LMS in Farlingaye’s school library for a little over 3 years and has been very impressed with the same-day service provided by the Infiniti technical support team as well as the expert consultancy and site visits provided by PSP Asset Protection. We were very pleased to assist with a library stock check recently which Sarah and the wider library management team didn’t even need to attend.

“I fully recommend Infiniti as a school library system. It’s user-friendly and being able to view reports quickly, with the assurance that the data I am using is reliable and up-to-date, is very important. The main reason I chose Infiniti is the staff at PSP are based in Suffolk and are always easy to contact – no waiting on the phone. They are efficient, approachable and more than happy to help with any queries.”


Sarah’s favourite feature of the Infiniti library management system is the comprehensive reporting tool. She loves being able to run detailed reports quickly and easily without having to trawl through vast amounts of data to find the meaningful insights she’s looking for.

We’re very pleased to say Sarah would recommend Infiniti and PSP to other schools and colleges without hesitation. In fact, as a member of the library forum, she has sung our praises to other schools who are looking to switch or introduce a new library management solution and will continue to do so.

Find out more about Infiniti and book a FREE, no-obligation demo today!