"I would recommend the Infiniti library management system and working with the PSP team to anybody. I think their quick responses to things are a great demonstration of how committed they are to innovating and listening to the needs of their users."
Lauren Niland – Highgate School
"Infiniti is a simple and intuitive system. The user interface is well presented and the library portal is attractive and easy to manage. Cataloguing of resources is also very simple and efficient - my library monitors learn how to catalogue within five minutes and are always very happy to be assigned this task. Customer service and support are exceptional."
Josephine Barclay – King's College Taunton
"The cataloguing on the system is very easy so that made the switching process fine. Infiniti takes records from the British Library and other massive book collections so all you have to do is find the record that suits your library, hit save and it's in your system. Infiniti is a product that works. It isn't over-complicated which makes it very easy to use and the training and support are fantastic. The LibPaths learning portals are my favourite feature! I would definitely recommend Infiniti and PSP to other schools."
Elizabeth Vale – Thomas Mills High School
"The whole process was very smooth and easy to understand. We love how sleek, modern and unobtrusive the eRLS system is – a huge upgrade from the old clunky stuff we had been using. Communication and technical support from PSP has always been excellent."
Julia Nixon – Lancing College
"Nick and his team are an exemplar of customer service. Right from my initial query through to helping with my first student enrolment on Infiniti I could not fault them. No query was too small. I particularly like that with PSP and Infiniti you are not restricted to an initial training session and are then left to get on with it, training and support is an ongoing part of the deal. Infiniti itself is straightforward to use and works on any platform - no need for an extra app. I cannot recommend Nick, his team and Infiniti enough."
Jane Eadon – Kenilworth School & Sixth Form
"I fully recommend Infiniti as a school library system. It's user-friendly and being able to view reports quickly, with the assurance that the data I am using is reliable and up-to-date, is very important. The main reason I chose Infiniti is the staff at PSP are based in Suffolk and are always easy to contact – no waiting on the phone. They are efficient, approachable and more than happy to help with any queries."
Sarah Mason – Farlingaye High School
"Walthamstow Academy changed book and security systems to Infiniti LMS and Orbis in summer 2018. The students love the look of the new library management system and find it easy to manage. The book slate and library management system is so easy to use that the Student Library Helpers practically argue over whose turn it is to work the librarian desk - I have had to make a timetable! The customer service and support are invaluable. I cannot speak highly enough of everyone at PSP and the Infiniti team who have helped me (a technophobe!) through the transition and continue to answer my questions with empathy and clarity! They really help you feel that no question is too much trouble. Thank you all!"
School Librarian – Walthamstow Academy
"We took up the option to loan the PSP eRLS Scan hand-held scanner and it was great and simple to use - I had the whole lot done in just over a day. It was particularly handy for going round other rooms in the school and detecting books that had walked. I found over 50 including books on the top of cupboards and in drawers. I've been expecting a lot of missing stock, but I hadn't anticipated so many "extras" - most of these seem to be books previously marked as missing so getting those back on the catalogue will be a bonus. Thanks for your help with this, I'll definitely be hiring the scanner again next year."
Jonathan Brown – Jesmond Park Academy
"I am really loving the new system! It has really transformed the day-to-day running of the library."
Rachel Glibbery – St Bede's Inter-Church School
"As we transitioned to Infiniti earlier this year, I was met with outstanding customer service and tech support throughout. As I'm not the most techy person, I was often unable to coherently communicate the problems I was incurring, but nevertheless each email and phone call from your team was endlessly patient and helpful - and for that I'm super grateful!"
Shannon Bridger – Queen Elizabeth's Girls' School
"I didn’t like the rigidity of our previous library management system. The switch to Infiniti was very straightforward and we were assisted every step of the way by the PSP team. Infiniti is a fully customisable system and aesthetically pleasing, encouraging students and staff to interact with it. The PSP team are very helpful; always at the end of a call and ready to assist, even with small issues."
Magdalena Vidgen – Sir William Perkins’s School
"A security system was needed for our newly completed library. Colleagues and students have been very impressed with how unobtrusive and easy to use the new eRLS system is. They were expecting huge gates standing either side of the doors! The new solution has been integrated with our library management system to make issuing books to students much quicker and easier. PSP were brilliant throughout the whole process – and very patient when we had problems and delays at our end. Since the installation, communication and support in resolving any issues have been very quick and efficient. I would recommend eRLS to other libraries because of how easy the system is to use and how helpful PSP have been!"
School Librarian
