Optimise Your Library Management Solutions with Expert Support from PSP
At PSP, we understand that your library system is the backbone of your community’s knowledge and resource management.
When you invest in a state-of-the-art library system, you’re not just buying a product; you’re investing in a secure and efficient future for your institution. To ensure that your investment continues to deliver optimal performance, we are pleased to offer a range of service plans, meticulously designed to meet your needs even after the initial warranty period has expired.
Our commitment to excellence and customer satisfaction means that we extend our expertise beyond our solutions, ensuring that your library remains efficient and effective. Our technical support and service plans provide:
- Cost Savings – More predictable budgeting and financial protection against unexpected costs.
- Priority Service – A dedicated response time, remote technical support and unlimited training.
- Expert Assistance – Unrivalled support tailored to the unique requirements of your system.
“The customer support team at PSP has been incredibly helpful, providing us with assistance whenever we’ve needed it.”
Nevena Borcsok – Newbold College of Higher Education
Why Choose One of Our Service Plans?
1. Budget Management
Unexpected repairs and maintenance can be costly. Our service plans help you manage these expenses by covering all call-out and labour charges and offering significant discounts on parts, ensuring your equipment stays in top condition without breaking the bank.
2. Reliable and Responsive Service
With PSP, you gain access to a dedicated support team committed to providing timely and effective solutions. As a service plan member, you receive priority scheduling for all service appointments. This means faster response times and quicker resolutions. Our priority is to minimise disruptions and ensure that your library system operates smoothly.
3. Expert Technicians
Our team of highly trained professionals possesses a deep understanding of various library systems. This allows us to offer unparalleled support tailored to the unique features and requirements of your existing system.
4. Extended Equipment Life
Regular maintenance and timely repairs can significantly extend the life of your equipment. Our service plans help ensure that your investment continues to perform optimally for years to come.
5. Peace of Mind
With our service plans, you can have peace of mind knowing that your equipment is protected and well-maintained, allowing you to focus on other priorities.
6. Comprehensive Training and Consultation
Empower your staff with our expert training sessions and consultation services. We provide ongoing education to ensure your team can make the most of your library system’s capabilities.
“Outstanding customer service and tech support! As I’m not the most tech-y person, I’m often unable to coherently communicate the issues I’ve experienced; nevertheless, the PSP support team is endlessly patient and helpful!”
Shannon Bridger – Queen Elizabeth’s Girls’ School
Choosing the Right Service Plan
Choosing a PSP service plan means investing in the continued success and reliability of your library system. Let us handle the technical details so you can focus on what you do best – serving your community and fostering a love of learning.
Service Plan Options
We offer several flexible service plan options to suit your specific needs and budget. Please view or download our PDF brochure to see the various options available.
How to Enroll for a Library Service Plan
Enrolling for a service plan is easy. If we haven’t contacted you before your warranty period expires or if you’d like to take out a new service plan, please contact the office at info@psp-assetprotection.co.uk or call 01473 745375. You can also use the form below to enquire about our service plan options:
“PSP’s customer service and technical support teams are exceptional!”
Josephine Barclay – King’s College Taunton
Speak to the Library Experts
We invite you to contact us today to discuss how our service plans can benefit your library while ensuring your equipment remains in excellent condition. Our dedicated support team is here to answer any questions and help you find the perfect service plan for your needs.
Having a PSP service plan means you can rest assured your equipment is being looked after by the people who know it best and your stock is always protected.